Returns & Refunds

Return window

You can return items in store within 30 days of purchase.

Refunds and exchanges

We offer refunds or exchanges. Refunds go back to the card you paid with.

Items damaged through misuse after delivery may not qualify for a refund.

How to return an item

Bring it to the studio in Kingsway Mall within 30 days of purchase. Returns are done in store.

Contact us

Merle Norman Cosmetics, Kingsway Mall 109 Kingsway NW, 622-1 Kingsway Mall, Edmonton, Alberta, Canada Phone: +1 (780) 479-4363 Email: soda_p@merlenormanstudio.com